Virtual care supports NSW Health's vision for a sustainable health system that delivers outcomes that matter to patients and the community, is personalised, invests in wellness and is digitally enabled. facilitating flexible service delivery models and multidisciplinary care.improving clinical networks and professional collaboration COVID-19 Ways to Get Expert Virtual Care Our providers offer online doctor visits for a variety of health concerns, from minor ailments to specialty care and more right from your smartphone, tablet or computer.improving access to specialist services and support.Virtual care supports healthcare professionals by: Now, with advances in technology, the support for health professionals and benefits for patients and the health system are even greater. Healthcare professionals have been using technology to deliver care to patients for decades. have ability to connect with their loved ones through technology.have access to specialist services otherwise not available in their area.have more equitable and timely access to services to improve continuity of care.receive care closer to home, their family and community.Virtual care can help patients to receive more appropriate care in a timely fashion, and provides benefits for all patients, no matter where they live. NSW Health's priority is providing world class healthcare that is personalised, safe and of the highest quality. Potential benefits of virtual care for patients, carers and health care professionals store and forward – where a patient allows clinical information to be collected and sent electronically to another person or site for evaluation or management.remote monitoring – using technology to collect and send medical data to an app, device or service.video conference – video connection of two or more people allowing all participants to speak to each other, see each other and in some cases exchange data simultaneously.telephone – an audio connection between two or more people.In NSW, virtual care can be delivered in different ways, including: It complements the face-to-face care that you are used to. Virtual care, also known as telehealth, safely connects patients with health professionals to deliver care when and where it is needed.
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